Alberta Chamber of Resources (ACR)
Effective Date: October 23, 2026

1. Our Commitment to Privacy

The Alberta Chamber of Resources (ACR) is a not-for-profit industry association incorporated under Alberta's Societies Act.

ACR is committed to protecting the privacy and confidentiality of personal information entrusted to us by our members, event participants, committee representatives, partners and other individuals who engage with our organization.

We recognize the importance of responsible information management and are committed to collecting, using, disclosing and protecting personal information in accordance with applicable privacy legislation, including Alberta's Personal Information Protection Act (PIPA), where applicable.

This Privacy Policy outlines how ACR collects, uses, discloses, stores and protects personal information.

2. Information We Collect

ACR collects personal and organizational information reasonably necessary to administer memberships, coordinate activities, deliver programs and communicate with stakeholders.

Depending on the nature of an individual's relationship with ACR, this information may include:

• Contact Information: Names, job titles, company names, business addresses, telephone numbers and email addresses.

• Membership Information: Membership categories, designated organizational representatives, membership status, renewal history and committee participation.

• Financial and Transaction Information: Invoicing details, payment records, billing contacts and transaction histories.

• Event Information: Event registrations, attendance records, dietary requirements voluntarily provided and other information required for event coordination.

• Communication Preferences: Newsletter subscriptions, email preferences, consent records and communication history.

• Professional Information: Areas of expertise, industry affiliations and other information voluntarily provided for committee participation, networking or organizational activities.

• Website and Portal Information: Account information and technical information collected through our website, membership portal or other online services.

ACR limits the collection of personal information to what is reasonably necessary for its operations and activities.

3. How We Use Personal Information

ACR collects and uses personal information for the following purposes:

• Processing and administering membership applications, renewals and payments.

• Maintaining membership records and organizational contact information.

• Coordinating board, committee and working group activities.

• Managing event registrations, attendance and related communications.

• Distributing newsletters, industry updates, event invitations and other relevant communications.

• Facilitating networking, collaboration and engagement among members and stakeholders.

• Maintaining and updating ACR's membership directory.

• Recognizing members, partners, sponsors and event participants, where appropriate.

• Responding to inquiries, providing assistance and fulfilling administrative obligations.

• Maintaining financial records and meeting applicable legal, regulatory and reporting requirements.

• Improving ACR's programs, services, communications and member experience.

ACR will not use personal information for purposes unrelated to those for which it was collected without obtaining additional consent where required by law.

4. Consent and Communications

ACR collects, uses and discloses personal information with appropriate consent or other legal authority, as required by applicable law.

Individuals who provide personal information through membership applications, event registrations, committee participation or other interactions with ACR will be informed of the purposes for which their information is collected.

ACR communicates with members and stakeholders through email and other appropriate channels regarding membership administration, invoices, renewals, meetings, committees, events, industry developments and organizational activities.

Where required under Canada's Anti-Spam Legislation (CASL), ACR obtains express or implied consent before sending commercial electronic messages.

Recipients may unsubscribe from promotional communications at any time using the unsubscribe link included in applicable emails or by contacting ACR directly.

Unsubscribing from promotional communications does not prevent ACR from sending necessary administrative or transactional messages, where permitted by law.

5. Membership Directory and Information Sharing

ACR maintains a membership directory to recognize member organizations and facilitate connections within Alberta's resource industries.

The directory may include organizational information such as company names, websites, industry sectors, business descriptions and other approved details.

ACR will obtain appropriate authorization before publishing personal contact information in a publicly accessible directory.

ACR does not sell or rent personal information or membership contact lists to third parties.

Personal information may be shared with authorized service providers, event partners or other parties when reasonably necessary to carry out ACR's activities, with appropriate safeguards and in accordance with applicable privacy requirements.

6. Credit Card Information and Payment Processing

ACR does not store members' full credit card numbers.

Online payments for memberships, events and other activities are processed through authorized third-party payment processors.

Members may be offered the option to securely save their payment information with the payment processor for future transactions or automatic membership renewals. This service is optional and requires appropriate authorization.

Saved payment information is maintained by the payment processor rather than ACR.

ACR may retain transaction records, payment status, invoice information and other financial details necessary for accounting, reconciliation and membership administration.

7. Third-Party Service Providers

ACR uses third-party technology and service providers to support its operations, including membership management, payment processing, email communications, event registration and website administration.

These services include:

• Member365: Membership management, member records, invoicing, renewals, event registration and member communications.

• Stripe: Secure online payment processing and management of authorized saved payment methods.

• Worldline: Secure online payment processing and management of authorized saved payment methods.

• Squarespace: Website hosting, website functionality and related online services.

These providers may process personal information on ACR's behalf for authorized purposes.

ACR takes reasonable steps to select service providers with appropriate privacy and security practices and to limit their access to information required to deliver their services.

Some service providers may process or store information outside Canada. Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed or stored.

Individuals may contact ACR for further information about the use of service providers and the handling of their personal information.

8. Protection and Security of Personal Information

ACR takes reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration or loss.

These measures may include:

• Restricted access to membership and administrative systems.

• Password-protected accounts and appropriate user permissions.

• Secure third-party platforms for membership administration and payments.

• Confidential handling of member and organizational information.

• Periodic review of information management and security practices.

Although ACR takes reasonable precautions, no electronic system or method of transmission can be guaranteed to be completely secure.

9. Retention of Personal Information

ACR retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate organizational records and satisfy applicable legal, financial or regulatory obligations.

When information is no longer required, ACR will take reasonable steps to securely delete, destroy or anonymize it, subject to applicable retention requirements.

10. Accessing and Correcting Personal Information

Individuals may request access to their personal information held by ACR or ask that inaccurate or outdated information be corrected, subject to applicable legal requirements and exceptions.

Member organizations are encouraged to maintain accurate contact information and update their designated representatives through the Member Portal or by contacting ACR.

Requests for access, correction or other privacy-related inquiries may be directed to ACR using the contact information provided below.

11. Website, Cookies and Online Services

ACR's website is hosted through Squarespace, a third-party website platform that provides website hosting, functionality and related services.

Squarespace may use cookies and similar technologies to support essential website functions, maintain website security, understand website traffic and improve the visitor experience.

Depending on the website's configuration, these technologies may collect information such as browser type, device information, IP address, pages visited and general website usage data.

Visitors may manage cookies through their browser settings and any cookie preference tools made available through the website. Disabling certain cookies may affect website functionality.

ACR does not independently sell personal information collected through its website.

For additional information about how Squarespace handles information, visitors may review the Squarespace Privacy Policy.

ACR's website may also contain links to external websites or services. ACR is not responsible for the privacy practices of third-party websites and encourages visitors to review their applicable privacy policies.

12. Event Photography and Recordings

ACR may take photographs or make video recordings at conferences, meetings, networking events and other organizational activities for reporting, promotional and archival purposes.

Photographs and recordings may be used in ACR publications, newsletters, social media, website content and other organizational communications.

Where required, ACR will provide appropriate notice or obtain consent for the collection and use of identifiable images or recordings.

Individuals with questions or concerns regarding event photography or recordings are encouraged to contact ACR.

13. Privacy Inquiries and Complaints

ACR welcomes questions and concerns regarding the collection, use, disclosure or protection of personal information.

Individuals wishing to access or correct their information, update their communication preferences or raise a privacy concern may contact:

Jennifer Cummings
Director of Operations / Privacy Contact
Alberta Chamber of Resources (ACR)

Email: jennifer@acr-alberta.com

Mailing Address:
#800, 10123 – 99 Street
Edmonton, AB T5J 3H1
Canada

ACR will review privacy-related inquiries and respond in accordance with applicable legislation and organizational procedures.

14. Changes to This Privacy Policy

ACR may update this Privacy Policy periodically to reflect changes in its operations, technology, legal obligations or information management practices.

The most current version will be available on ACR's website, with the effective date indicated above.

Where changes require additional notice or consent under applicable law, ACR will take the necessary steps.